FAQs
Have questions about our design process, services, or how we bring your vision to life? Explore our FAQs to find helpful insights on timelines, consultations, pricing, and more. Still curious? Our team is always here to help.
General FAQs
Based at our showroom in Edinburgh, Tangram works with residential and commercial clients across the whole UK and further afield.
No, please just pop in anytime, we are open Monday-Friday 10am-5pm. If you are looking to visit in the early evening or on a Saturday, please contact us to arrange a time.
Absolutely, we’re happy to help with this. Tangram has well-established relationships with many European furniture manufacturers and supplier networks, so we can usually locate the exact piece you’re looking for and suggest similar options.
We certainly do. Working alongside architects and various trades is a common aspect of many projects, both residential and commercial, and we will always do our best to align with timescales that are set by construction and trades work in a property.
Yes we can — Tangram support many kinds of businesses with interior design. This can be anything from full office refurbishments, to furniture procurement, to small interior design refreshes for workplaces and public venues.
Yes, many of our clients live outside of Scotland and even the UK. We’re well-equipped to manage projects remotely and regularly work with international clients.
We prefer to talk to our customers and understand their needs before recommending products. Many of the pieces we work with are highly customisable in terms of finishes, dimensions, and configurations — and we believe personal conversations help us guide you to the right solution. Our team is here to offer expert advice and ensure you’re getting something that truly suits your space and style.
On average, lead times for new items are around 8 weeks — but this can vary depending on the manufacturer and the specific product ordered. Items that aren’t customisable often have shorter lead times, while bespoke or made-to-order pieces may take a little longer. We’ll always advise you on expected timings at the point of order and keep you updated throughout the process.
Yes, absolutely! You don’t need to have a defined style to work with us. Our team is experienced in guiding clients through the design process, helping you discover what you love along the way. Through conversation, showroom visits, and inspiration sharing, we’ll get a feel for your tastes and help curate pieces that suit your space, lifestyle, and personality.
We understand that, as an interior designer, it might seem like we’re in competition — but we’re here to support you, not step on your toes. Tangram regularly works behind the scenes with designers, offering product sourcing, specification advice, and space planning support where needed. We can help streamline the process, provide access to our wonderful brands, and take care of the logistics, allowing you to focus on your creative vision. Our goal is always to work collaboratively, helping you deliver the best possible outcome for your client.
Yes, absolutely. We often work with clients who already have furniture they love. Our approach is all about creating a cohesive, thoughtful space that works for you — and that includes incorporating existing pieces.
Yes, when working on larger projects we are happy to source everything required from cushions to cutlery.
Please get in touch ([email protected]) our friendly team will be able to assist you in purchasing an item within our collection.
On-street pay-and-display parking is available on surrounding streets and there’s also a larger car park at Edinburgh Waverley Station, or on New Street, both of which are just a short walk away. If you need help carrying samples or items to your car, we’ll be more than happy to assist.
We are conveniently located only five minutes’ walk from Waverley train station ensuring even if you are local or travelling from a far, we’re very easy to get to. Head towards the Market Street exit when you arrive and we are just a short walk away.
Yes we do. The products on our website are just a selection of our showroom items, but we have access to 1000s of manufacturer's products. We work closely with over 80 well-known brands! If you are looking for a specific product (whether that be a sofa, chair or accessory) do let us know and we can get in touch with suggestions to suit your brief.
Residential FAQs
Yes — this is one of our areas of specialism. We work with clients in planning their space, choosing materials, agreeing a concept and specifying furniture, finishings and other accessories to design spaces in a home.
Yes — we offer end-to-end service for window blinds and curtains, from product selection through to professional installation, with a focus on both function and design.
Definitely. Whether you’re furnishing an entire home or searching for that perfect chair or table, we’re here to help you find pieces that fit your space.
Yes, many of our manufacturers offer quick ship programmes. We also have a large range of showroom items which we can send to out to you or you can of course collect from our showroom.
Yes, we can visit your home at a time to suit.
Commercial FAQs
Yes — Tangram has extensive experience working on projects of all sizes, from full-scale workplace / hospitality fit-outs to smaller, focused refurbishments.
Absolutely. We frequently collaborate with project architects, interior designers and client teams to ensure our input aligns with the broader design intent of a project.
Yes, we have a plethora of samples in our showroom that can be sent out to you.
Yes — we specialise in coordinating delivery and providing professional installation services, ensuring everything is completed to a high standard, by experienced fitters that we trust.
Yes — the Tangram team can work with project timelines and phased schedules, and manage logistics for single or multi-location installations as needed.
Yes — Tangram sources and supplies furniture suitable for a wide range of commercial settings, including offices, education, healthcare, hospitality and other public spaces.
Window Blinds & Curtains FAQs
We supply a varied range of window blinds and curtain systems, including roller blinds, roman blinds, curtain tracks, wave curtains, blackout systems, and more — available manual or motorised.
Yes — we offer their full range of high-performance blind and curtain systems to residential and commercial clients.
We do — our team visits your space to take precise measurements and assess installation needs before any window blinds and curtains order is placed.
Yes they are — we regularly supply and install systems for workplaces, hospitality, healthcare and other commercial environments.
Silent Gliss systems are designed and adapted to different shapes, large spans and specialised requirements, and we have helped numerous clients with custom window blinds for unusual spaces and window shapes.